In anticipation of its planned withdrawal from Western Europe in early 2020, the Company is working to find alternative opportunities for any employees who would be affected, consulting with employee representatives where necessary and identifying opportunities for transition and training support where appropriate. Once this is complete, INFINITI will work with its retailers to conclude end of franchise agreements, providing the support and services necessary to ensure a smooth transition.
INFINITI retail operations are to remain operational until a tailored transition plan is put in place for continued aftersales services, including vehicle servicing, maintenance and warranty repairs. For additional information, customers can contact their local INFINITI customer services center (see below) or visit the ownership section of the INFINITI website http://www.infiniti.eu/.
As a result of this restructuring plan, production of the Q30 and QX30 is to cease by mid-2019 at the manufacturing location in Sunderland, UK. Plant management will discuss any impact on the plant with employees and their representatives.
INFINITI and Nissan Motor Corporation are confident in this restructuring plan for the long-term vision and success of the brand, for its employees, customers and shareholders.
Customer support contact information for INFINITI customers;
Country Phone number
Austria +43 (0)720 116478
Belgium +32 (0)28 08 99 77
Bulgaria +359 (0)2 492 8385
Czech Republic +420 234 280 709
France +33 (0)9 75 18 18 95
Germany +49 30 56 79 69 28
Hungary +36 (0)1 550 7945
Italy +39 06 9480 3905
Luxembourg +352 (0) 20 30 12 59
Netherlands +31 (0)20 369 03 23
Poland +48 22 12 84 983
Switzerland +41 (0) 22 501 77 48
UK +44 (0) 2070 483700
Customer support available Monday to Friday, 09:00 to 18:00
Customer support email - email@example.com
INFINITI Motor Company Ltd. is headquartered in Hong Kong with representations in markets around the world. The INFINITI brand was launched in 1989. Its range of premium automobiles is currently built in manufacturing facilities in Japan, North America and China. INFINITI design studios are located in Atsugi-Shi near Yokohama, London, San Diego and Beijing. INFINITI is in the middle of a major product offensive. The brand has been widely acclaimed for its daring design and innovative driver-assistance technologies. From the 2016 season, INFINITI is a technical partner of the Renault F1 Team, contributing its expertise in hybrid performance.
More information about INFINITI and its industry leading technologies can be found at www.INFINITI.com. You can also follow INFINITI on Facebook, Instagram, Twitter, LinkedIn and see all our latest videos on YouTube.
For INFINITI Communications, contact:
Trevor C. Hale
General Manager, Global Communications
M: +852 9664 1271
Manager, United Kingdom Communications
INFINITI United Kingdom
T: +41 21 822 5048
Director, INFINITI Americas Corporate Communications
T: +1 615 725 3210
Sunderland and Manufacturing Communications – Nissan Motor Company
General Manager, Nissan Europe Communications